About Us

Who We Are

Quick Recovery Agency (Q.R.A GROUP LTD) is an outsourced debt collection service Approved by “Non-objection Letter issued by BNR to operate as Debt collection Company in Rwanda.” Our Core Business are to assist in the management of outstanding debts and keep your credit control in balance. With our team of professionals, we offer the best and most affordable debt repayment rates for both public and private companies, especially banks, financial institutions and individuals. Unlike others, at QRA we believe in a peaceful and amicable way of settling debts by playing a key role as a creditor-debtor mediator and good partner. Court action is the last and only solution, with our Judicial Officers taking the lead in redirecting the debt towards a final legal settlement

Our Vision for Ethical and Enduring Debt Collection

At QRA,

we are redefining debt collection in East Africa —

making it not just about recovering money, but about restoring trust, dignity, and financial

balance.

We envision a future where:

  1. Collections are handled with respect — protecting relationships, not destroying

them.

2   Trust is rebuilt, not broken — through transparent communication and fair

treatment.

3  Financial systems are strengthened — by helping businesses recover what’s owed

while guiding debtors back to financial health.

We commit to:

4    Professionalism: Handling every case with empathy, integrity, and efficiency.

5 Local Expertise: Understanding the unique economic and cultural realities of East

Africa to achieve better, faster recoveries.

6  Technology-Driven Solutions: Using smart tools to track, communicate, and resolve

debts responsibly.

7  Customized Strategies: Tailoring our approach for each client and debtor to ensure

the highest recovery rates without unnecessary conflict.

8 Sustainability and Growth: Building long-term partnerships that help our clients

recover today and thrive tomorrow.

Our ultimate goal:

To be East Africa’s most trusted, ethical, and effective debt collection partner —

restoring value, trust, and opportunity across the region.